Every organization out there is vulnerable to emergencies. It is always better to be ready for the crisis before it strikes. A great way of doing so is by using a mass notification system so it can even be used to send out notifications to your staff across multiple channels at once.
Ideally, a mass notification system should be able to communicate across various channels such as SMS, social media, and emails. This can reduce the chances of the user not receiving the information on time.
Additionally, as compared to a bell or a siren, the information is more detailed and personalized. This can help you communicate the info to your staff in a more effective manner. The various advantages of a multi-language mass notification system are as below:
1. Ability to Reach Almost Everyone
A mass notification system with multi-language support can reach almost everyone in your staff. By removing the language barriers, you can make it possible for everyone to understand the alert. For instance, RedFlag makes it possible to communicate in English, French, Spanish, and Portuguese.
The advanced interface of an emergency notifications system detects and automatically adapts the language settings based on which language is being used in the message. This makes it more advantageous for those companies which have a diverse workforce in both linguistic and geographic terms.
Taking it a step further, this alert notification software also recognizes various dialects. This ensures that all the voice calls pronounce the message correctly. This, in turn, guarantees that the message is communicated clearly without any confusion.
Additionally, the messages can be broadcasted instantly on multiple channels. These include text message, email, voice calls, social media, and intranet & signage. This ensures that there’s a very little chance that anyone would miss out on seeing the notification.
Lastly, due to the multi-language nature of the mass notification software, there are very limited chances of the messages being inaccurate. The meaning of a message can get lost in translation in a traditional system that supports a single language. However, with a multi-language system, that problem is solved.
2. Reduces the Response Time
A mass notification system usually has an easy-to-use dashboard. This can make the process of crisis communication extremely short and quick, hence reducing the response time. For instance, in RedFlag, you just need to compose the message once. You can then send it out through multiple channels with the click of a button.
It also has an Outlook add-in that makes it possible to send out the notifications through Outlook itself. You can even install its app on Android and iOS devices and send out notifications from there.
Moreover, you can keep track of the notifications from the dashboard and get detailed reports too. This can help you manage the notifications better. With a modern mass notification solution, it should include an Acknowledgement feature that can help you confirm if the messages have been read.
Moreover, the notification reaches the employees connected to the network within seconds. This ensures an even quicker response to the situation.
3. Better Productivity
As mentioned before, a mass notification system can come in handy even when there are no emergencies. Its basic purpose is to communicate information efficiently in a short span of time. This can be used to increase the productivity of your employees too.
You can target individual groups in your organization and then send out notifications to them. allowing for customizable recipient grouping. It also should let you send out geotargeted messages.
These messages should include attachments which will be sent through SMS or email via a short link. What sets the best mass notification systems apart is the fact that it allows two-way communication. This means that the employees can reply to your messages and can engage in one-on-one conversations too. This can help you communicate more efficiently in the organization as well.
At the same time, due to the multi-channel communication mode, it is possible to reach all your employees for work-related messages instantly. There’s a very little chance that your employees would miss out on your messages when they are sent out through such mass notification software.
4. Reduces Spread of Misinformation
Through a mass notification system, you can send out layered multi-channel notifications. This can help you control the message that is being sent out and avoid the spread of rumors or misinformation.
It is especially helpful in emergency situations when rumors might spread like wildfire among the staff. In such a situation, if you can control the messages being sent out, it can help ensure the safety of all.
Moreover, the rapid feedback that the employees can send helps focus their attention on those who may need help. Especially those who may not have provided a response or status update.
5. Useful for Large Corporations
Mass notification systems are especially useful for large corporations which may have thousands of personnel in the office. Communicating with them quickly can be a tough job. This problem is solved when you use such a system.
Additionally, these corporations may have branches at other locations. The mass notification system makes it possible for you to send out communications to other branches as well without much effort.
You can even add in communication to other partner businesses. This can help you coordinate with them during your time of crisis so that they don’t get taken by surprise.
A mass notification system not only helps an organization during the time of crisis but also improves its efficiency of working. Large corporations can communicate with thousands of employees with the simple click of a button. At the same time, the response time is reduced when using such a system. This can be very helpful in emergency situations. Lastly, it can help curb misinformation and rumors.
What are the other advantages of a mass notification system according to you? Let us know in the comments.