The JLL Retail Division recently gathered a panel of experts, partners and members of corporate to discuss crisis communications in the retail context, and our very own Daniel Wagstaff joined the panel.
Pocketstop Blog
Topics: Business, crisis communications, News, Pocketstop, Technology, RedFlag, Trending
A Lesson Learned from Workplace Harassment Scandals: Have Good Policies Before a Problem Arises
Is your company reviewing your harassment policy? Recently, the #MeToo movement and surrounding stories of workplace harassment left many HR departments scrambling to update harassment policies. Even though the law and sound corporate management have mandated good workplace harassment policies for decades, some companies just didn’t pay enough attention – until now, when workplace harassment has become a hot-button cultural issue. Now, companies that waited are behind the ball (and some are even facing lawsuits). Many companies that waited to review their harassment policies regret it.
Topics: crisis communications, News, Pocketstop, Technology, RedFlag, Trending
If an emergency happens, who is in control of your story?
Many government agencies and high-profile businesses tell their employees to follow “the New York Times rule” when sending emails, drafting documents, and making business decisions. The rule is simple: if you would be embarrassed to see your conduct reported (or your email quoted) on the front page of the newspaper, think twice!
Topics: Emergency Action Plan, Emergency Notification System, News, Pocketstop, Technology, RedFlag, Trending
Internal Communications During Cyber Attacks, a Major Threat to Businesses in 2018
In 2017, several major cyber attacks affected large businesses. Some affected millions of people: for example, the Equifax and Uber breaches compromised millions of people’s information. Beyond the high-profile attacks affecting millions of consumers, many small businesses faced the constant threat of falling victim to one of many malware attacks on corporate systems.
Topics: Emergency Action Plan, News, Pocketstop, Technology, RedFlag, Trending
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Topics: crisis communications, Emergency Notification System, Pocketstop, Technology, RedFlag, Trending
This blog originated from The Crisis Communicator by Paul Rhynard. See the original post here.
Topics: Business, crisis communications, News, Pocketstop, Technology, RedFlag, Trending
Hawaii Crisis Communication Case Study: What We Can Learn from the Hawaii Missile False Alarm
On Saturday, January 13th, the Hawaii State government faced a difficult crisis communication mishap. A mass emergency alert was broadcast to everyone in the state saying a nuclear missile was inbound toward Hawaii. Residents and visitors sought out shelter. The problem was that the message turned out to be a false alarm. A state agency was doing an internal drill about emergency preparedness, and the wrong button was pushed.
Topics: News, Pocketstop, Technology, Mass Notification System, RedFlag, Trending
[vc_row][vc_column][vc_column_text]Natural disasters, fires, criminal activity, and other emergencies happen– sometimes without notice. When your properties are affected, you need to communicate quickly with tenants so that they are safe and informed. Are you prepared to communicate with your properties during a disaster?
Topics: Business, Emergency Notification System, Pocketstop, Technology, RedFlag, Trending
Employee Crisis Communication Preparedness Quiz
[vc_row css=".vc_custom_1510696385548{padding-right: 15px !important;padding-left: 15px !important;}"][vc_column][vc_column_text]Natural disasters, fires, criminal activity, and other emergencies happen – sometimes without notice. During a crisis, companies need to communicate quickly to ensure their employees and stakeholders are safe and informed. Is your company prepared?
Topics: Business, Emergency Notification System, Emergency Preparedness Plan, Pocketstop, Technology, RedFlag, Trending
How to easily collect and maintain the right tenant data
As a property manager, you might know a thing or two about maintaining tenant data.
In fact, you probably spend more time than you want to collecting, storing, and organizing information.
Topics: Pocketstop, Technology, Mass Notification System, RedFlag, Trending